This is your chance to work for a rapidly expanding broadband company with healthy growth ambitions. Each day you ll get to work alongside talented and results driven colleagues who all have the company s success as their end goal.
We fully recognise that it s our employees that make Zzoomm the success story that it is and we do consider ourselves to be at the forefront of the broadband full fibre revolution in the UK.
If you are the right person for the role our team will be challenged with rewarding assignments and you will get to be part of a fantastic journey within a multifaceted and dynamic high-growth business.
How you will help us to make Zzoomm awesome
You will be a member of the Zzoomm Network build support team, providing support to the Network Build Manager. You will ensure that all administrative tasks requested by our infrastructure provider are submitted within the timelines requested, all current engineering principles, company specifications, manuals and method statements for all Zzoomm operational activities, equipment and materials are readily available on Zzoomm shared drives and databases.
You will be working closely with internal and external stakeholders as well as Zzoomm technical and regional teams. You will ensure that any issues with products and methods are formally captured and reported to the relevant parties promptly.
We want to create a culture that has continuous improvement embedded in everything we do, and you will be an important player in helping us achieve that.
Who will guide me
You will report directly to the Network Build Manager and be a key member of their team.
You will also work very closely with Zzoomm Technical Team, HSEQ Team and Training Team, which are some of the main owners of the Zzoomm Specifications & Handbooks.
A day in the life of the Physical Infrastructure Access (PIA) Administrator .
Your day will involve routine work of checking, various standards related documents as required and uploading them into relevant databases.
You will be ensuring that all the documents databases are well organised, have correct naming, references and requested information reported on them and distributed to the relevant agencies.
You will act as one of the main points of contact for all regional team members in relation to any Network adjustments.
You may be asked to participate in calls and meetings and will own any documentation related tasks on behalf of Zzoomm.
You will ensure that all necessary documents are current and in place these records are to be, up to date and well maintained on a daily basis i.e. as builds, A55 blockage reports and any other network adjustments.
You will work closely with HSEQ and Training teams to advise on the latest standards changes and records held on behalf of Zzoomm. Any changes or requirements are too be reported at the earliest opportunity.
You will produce reports on status of Zzoomm standards library and be responsible for relevant KPIs.
You will be the main point of contact for organising and Zzoommifiying all documentation and standards relating to PIA within our organisation and distributing to relevant personnel.
When new software s and systems are brought in, you will be the main point of contact for assisting in the upload of any documentation and organising the database within the new software.
You will have a weekly SOFT report with the Network Build Manager for progression on tasks and performance.
What we need you to have
Strong command of English language
Some knowledge/experience of the Physical Infrastructure Access process.
Excellent communication skills
Work well under pressure and the ability to meet deadlines in a fast paced environment
Be able to work closely with internal and external stakeholders
Ability to use Microsoft Office package efficiently
Accuracy and strong attention to detail
Ability to learn quickly and be passionate about learning new things every day
Have a get the job done/can do attitude
You ll know how to
Put together accurate, structured and straight forward documentation
Read and understand technical documentation
Learn on the go by using various platforms
Establish effective working relationships
Communicate at all levels inside and outside of Zzoomm
Keep up to date with relevant legislation
Our teams will say you re
A systems and process go-to person
Structured and organised
Able to make the reporting process simple
Professional, quick and responsive
Open and collaborative
Clear and concise communicator
Reliable, Open, Agile and Responsive
What do we offer...
A full time contract, a great salary and company bonus
25 days holiday + 8 Bank Holidays
Your birthday off, every year!
Zzoomm Pension Plan
Access to an online doctor for assessment and diagnosis