Personal Injury Case Manager

Job Opportunity

2-4 Year Work Visa

Relocation Support Available

Your Future Company

Join a dynamic and growing workforce dedicated to supporting individuals on their journey to recovery. Our client is a premier Workers Compensation and Personal Injury Claims Management organization with over 2,800 employees committed to making a positive difference in the lives of others.

Your Role

As a Personal Injury Case Manager, you will work in a compassionate environment, focusing on delivering exceptional service to all stakeholders. Your proactive approach will facilitate timely and effective claims management.

Key Responsibilities:

• Assess eligibility and manage liability decisions with the ability to escalate issues when necessary.
• Provide educational support on workers compensation to workers, employers, and health providers.
• Conduct ongoing entitlement evaluations regarding weekly payments and medical expenses.
• Independently manage a diverse portfolio of claims, ensuring each case is supported diligently.
• Collaborate with Injury Management and Technical Specialists to optimize recovery processes.
• Guide clients through the claims process, assisting with necessary documentation to ensure access to services.
• Make informed decisions regarding recovery and return-to-work strategies.
• Encourage active participation from injured workers and employers in recovery planning.
• Ensure compliance with legislative and internal guidelines throughout case management activities.
• Regularly review open claims and maintain comprehensive file reviews.
• Identify opportunities for process improvements that enhance claim management effectiveness.

What You'll Bring:

• Strong foundational knowledge in Personal Injury Claims or related fields.
• 2-3 years of relevant experience in insurance, rehabilitation, or occupational health.
• Demonstrated problem-solving skills and ability to create innovative solutions.
• Excellent conflict resolution and negotiation capabilities.
• Preferred qualifications in allied health, insurance, or business.

What We Offer:

Benefit from a 2-4 Year Employer Sponsored Visa, along with relocation assistance for eligible candidates. Enjoy a robust Superannuation scheme contributing 12% from July 1st and benefit from flexible working arrangements.