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Medical Receptionist

West Midlands
£9.50 Per Hour
Job Type
20 Jul 2022

Job title: Medical Receptionist / Administrative Assistant
Reporting to: Practice Manager
Role Type: Part Time/Full time opportunities
Location: Kings Heath, Birmingham
Working hours: 13:30-18:30 4 days a week (20 Hours) or full time 37.5 hours a week
Salary £9.50 per hourWe are delighted to be working with an established GP surgery/medical practice in the Kings Heath area in search for a diligent and capable receptionist.


To carry out a range of reception and administrative tasks on a day to day basis
Assist and direct patients in accessing the appropriate services or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Responsibilities
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. Acknowledge a patients arrival at the reception.
Ensuring that the appointment system is run efficiently.
Monitor the flow of patients to and from consulting rooms.
Use clinical system EMIS Web for all patient related activities.
Deal with all general enquiries, explain procedures and make new and follow-up appointments.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Participate on a daily basis in task management and ensure that tasks are kept up-to-date at all times.
Sorting the mail, scan letters, file records.
NHS mail - deal with incoming emails.
Workflow - deal with incoming letters, discharge summaries, results etc.
Interpreting, as and when required. Criteria

Previous experience in a similar receptionist role is desirable
Understanding of working in an NHS environment is beneficial
Excellent administration and clerical skills
Excellent communicator who enjoys interacting with others

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone
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  • Job Reference: 662715013-2
  • Date Posted: 20 July 2022
  • Recruiter: Randstad Business Support
    Randstad Business Support
  • Location: West Midlands
  • Salary: £9.50 Per Hour
  • Sector: Administration
  • Job Type: Temporary