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IT Support Engineer

£30,000 to £35,000
Job Type
22 Sep 2021

IT support Engineer required to join an established team of internal support engineer working with my client, a West Midlands based logistics business.

  • Free Parking
  • Salary to £35k
  • 28 days holiday including bank hols

Working in a small team, the role will be responsible for the availability and performance of the groups IT systems, covering servers, switches and telecoms. The role will be responsible for problem resolution and proactive maintenance of infrastructure equipment.

Job Objectives

  • Work within the IT team, responding to incident and problem tickets on our helpdesk software
  • Deploy and distribute desktop equipment to users
  • Manage and maintain the Windows Server and Active Directory environments
  • Manage virtualisation technologies like Hyper-V and VMware
  • Responsible for network management including switch and wireless configuration
  • Maintain systems security and virus detection systems
  • Support users on desktop applications, including Dynamics Navision, Office 2019 and several bespoke systems
  • Maintain and implement documentation on systems and services
  • Keep up to date with technology and service developments within the industry and make recommendations where appropriate
  • Liaise with 3rd Party companies or contractors to resolve issues where required
  • Identify Improvement Points throughout the business and make recommendations
  • Training of staff on IT systems
  • Assisting the other members of the team resolve issues
  • Ensure policies and procedures are followed throughout the organisation and breaches are reported to your team leader

Skills - Required

  • Microsoft Windows Server 2008/2012/2016 administration
  • VMWare & Hyper-V Virtualisation Technologies
  • Active Directory Management and GPO administration
  • Microsoft Exchange 2016 administration
  • Microsoft SQL Server 2008 administration
  • Backup and DR solutions
  • Terminal Services administration
  • Knowledge of Cisco networking technologies
  • Telecoms administration
  • Networking Principles
  • SharePoint Administration
  • Server Hardware and Management including Storage Arrays
  • Excellent communication skills and provide exceptional service

This role would suit a West Midlands based IT Support Engineer at 2nd line as a minimum

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however, we will keep your details on our talent management system to consider you for future opportunities.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

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  • Job Reference: 379179831-2
  • Date Posted: 22 September 2021
  • Recruiter: ASC Connections Ltd
    ASC Connections Ltd
  • Location: Birmingham
  • Salary: £30,000 to £35,000
  • Sector: I.T. & Communications
  • Job Type: Permanent