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Inbound Call Handler

Location
Brighton, Sussex
Salary
£21,400 to £21,600
Job Type
Permanent
Posted
20 Jul 2022
Inbound Call Customer Service Representative

Entry Level Salary: £21,500

Full Time - 40 hours per week

We are passionate about career development and we are dedicated to helping you reach your true potential

What will your day look like
Handling incoming calls dealing with a variety of customer queries
Offering knowledge on the full range of my clients products, ensuring FCA compliance
Accurately recording and amending customer details
Providing innovative solutions to customer queries
Owning a problem and taking responsibility to resolve it

Required skills
Ability to navigate multiple systems and information screens whilst talking to our customers
Clear, confident and polite telephone manner

Who are my client
They are a national home assistance company providing plumbing, drainage, electrics and heating solutions, backed by a comprehensive range of products. Around two million people in the UK have placed their trust in this client and turn to us when it comes to fixing, maintaining and looking after their home.

--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website
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Details

  • Job Reference: 662714738-2
  • Date Posted: 20 July 2022
  • Recruiter: Fusion People Ltd
    Fusion People Ltd
  • Location: Brighton, Sussex
  • Salary: £21,400 to £21,600
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent