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In Room Dining Coordinator

City Of Westminster, London
Job Type
31 Dec 2021

In Room Dining Coordinator

We are seeking an exceptional In Room Dining Coordinator to join the In Room Dining team atClaridge’s In Room Dining team.

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, Michelin-star restaurant Davies and Brook by the world-renown chef Daniel Humm, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.

As an In Room Dining Coordinator you will be responsible for:

Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional, within our guest’s rooms.
Answering calls in a timely manner and taking guests Food & Beverage orders
Supporting all the team, including the Head Waiters and Waiters.
Handling complaints in a timely and efficient manner.
Ensuring that licensing laws, health and safety legislation is adhered to.
Successful candidates for our In Room Dining Coordinator opportunity will:

Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
Be motivated, creative and have worked in a similar role, within a five star or fine dining environment.
You will have a passion for food and quality products, be a team player who is an avid learner who wants to be challenged and developed.
Be fluent in spoken and written English
Demonstrate the ability to work in a pressured environment with the most demanding guests.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

In return we offer fantastic industry leading rewards and benefits, including:

Exceptional opportunity for personal learning and development
Internal transfer and promotion opportunities
50% Food and Beverage discount across the Maybourne Hotel Group
Social events and activities
Preferential room rates for yourself and your family across the Maybourne Hotel Group
Brilliant employee recognition programs
Travel card loan
Meals on duty
Employee assistance helpline and occupational health service
Season ticket loan
Pension Scheme
Terms and conditions apply to all benefits

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Contact: Linda Fridberga-Fridenberga
Reference: Caterer/CLA In Room Dining Coordinator
Job ID:
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  • Job Reference: 460745545-2
  • Date Posted: 31 December 2021
  • Recruiter: Claridge's
  • Location: City Of Westminster, London
  • Salary: On Application
  • Sector: Hospitality & Tourism
  • Job Type: Permanent