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General Manager

Hook, Hampshire
Job Type
31 Dec 2021

The Wellington arms
Package circa £66,000per annum
Salary circa £50,000 - £55,000
Annual bonus 15% of salary
Gratuities circa £4,000 per annum
Want to be part of our exciting new chapter at Red Lion Holdings, supporting in our accelerated growth and development?
At Red Mist Leisure we want to deliver the best for our customers and continually exceed their expectations. We strive to be market leaders and achieving this is dependent on the quality of our products, services and our team. We recognise that customers have a choice where they spend their dining income, but by offering consistently great dining experiences, we will thereby retain and expand our customer base through the strength of our reputation and become first choice in our customer’s eyes.
We are looking for a General Manager to manage our team at The Wellington Arms. The role will be expected to achieve exceptional operational standards, high levels of customer satisfaction and to meet or exceed the budgeted commercial expectations of the pub.
It is a position that requires a capable leader with significant food & beverage experience, high attention to detail and relevant experience in running a hotel operation. The role requires someone who can motivate an extensive management, front of house, function and kitchen team, delivering excellent customer service and achieve impeccable standards in all aspects of the operation.
Having experience in running hotel operations & events is key for this role.
In this role you will work closely with the Operations Director at Red Mist Leisure ensuring the financial success of the pub as well as have overall responsibility for all areas operationally.
We highly value the well-being and happiness of our staff, believing in being open, honest, and fair as well as rewarding loyalty and dedication shown by our staff.
Our Support to the General Manager
·Private health care through Westfield Health
·3% maximum pension contribution
·30% discount on food and drink in all Red Lion Holdings pubs
·Company mobile phone and laptop
·Increased annual leave through length of service.
·Free meals on duty

·Induction programme and Career Path with structured development and career progression in our growing business.
·Social events and familiarisation trips
·Regular in-house team competitions and recognition awards
·Access to Perkbox, offering staff discounts on high street brands, local gyms, cinemas and more
·Involvement in our charity days and events
·Refer a friend and earn up to £1,000

·Operational support to help implement your plans and ideas, from our Finance, Recruitment Marketing teams.

What we need from our General Manager

·Strong commercial awareness with a real interest in business trends within the pub industry and a business savvy mind set, maximising profits, and reducing costs.
·Successful leadership experience motivating and developing others and to be able to create and shape a team together, retaining people and increasing team morale.
·You will be independent and self-sufficient, confident in making clear business decisions and being able to deliver a structured plan in a fast-paced commercial restaurant environment.

·Ambition and drive, being standards driven to achieve all operational standards and commercial targets
·A passion for great food and drink, express real enthusiasm and love for the fresh food and the array of drinks we offer.
·A customer focussed mindset.
·An exceptional level of communication and a great sense of humour!
·An honest, dedicated, and hardworking approach
·Strong Enthusiasm. You will take real pride in achieving exceptional results and ensuring that your enthusiasm is filtered through your team
·Engagement with the local community to develop trade, improve the reputation of the pub
·Health & safety aware always, ensuring that health and safety procedures are maintained, monitored, and recorded correctly.
·Proficient in IT, with an understanding of spread sheets and social media
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Contact: Sara Humphries
Reference: Caterer/WAGMRLH
Job ID:
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  • Job Reference: 460746074-2
  • Date Posted: 31 December 2021
  • Recruiter: Red Mist Leisure
  • Location: Hook, Hampshire
  • Salary: On Application
  • Sector: Hospitality & Tourism
  • Job Type: Permanent