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Duty Manager

Whitby, Yorkshire
Job Type
31 Dec 2021

Join the team!

We are looking for an experienced Duty Manager to ensure the smooth running of all operational areas across the hotel, to enhance our guest journey and to ensure that all our guests have an exclusive stay with us here at Raithwaite Sandsend.

We have recently won a Hotel Catey award for The Most Sustainable Hotel of the Year 2021. We focus on sustainability throughout the hotel, with all the ingredients that we use having a story to tell.

Raithwaite Sandsend is a spectacular estate, with two unique hotels, restaurant and bars, and a spa. We also have exciting expansion plans over the next few years, with extra cottages, lodges and apartments planned.

We are looking for an exceptional individual who is multi-talented and enthusiastic with a keen eye for detail. So, if you think you have what it takes to join our Raithwaite Family, get in touch!

What we are looking for in your application:

2 years previous management experience in a Customer/Guest focussed role
Proven Customer Service Skills
Excellent written and communication skills
Ability to learn and use various bespoke computer systems
Working knowledge of Health & Safety and Safeguarding
Be available to work day or evening shifts across 7 days inc weekends and Bank Holidays
A passion for leading and inspiring colleagues
Driving license preferable
Benefits of working at Raithwaite

All roles receive equal proportion of tips
One hotel, one family, one team
Employees get 50% discount at the hotel
Friends and family get 25% discount at the hotel
Referral Scheme, potential to earn £100 with every recommendation
Skilled on-site training
Mentoring programme to help new employees settle into the job
Ambassador programme to help you achieve your potential
If you feel you can offer extraordinary service in our luxury surroundings, please get in touch and tell us how!

For an informal chat call Hayley Mcintyre - HR Assistant, on or send us through a copy of your CV today. We will be reviewing applications on an ongoing basis and if successful, will arrange an interview at the earliest opportunity. Apply today! Due to high volume of applications, if you do not hear back within 10 days, on this occasion your application has been unsuccessful. Travel to and from Raithwaite Sandsend is essential.

Contact: Hayley McIntyre
Reference: Caterer
Job ID:
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  • Job Reference: 460745355-2
  • Date Posted: 31 December 2021
  • Recruiter: Raithwaite Trading Company Limited
  • Location: Whitby, Yorkshire
  • Salary: On Application
  • Sector: Hospitality & Tourism
  • Job Type: Permanent