Are you looking to kick start your career? Maybe you are looking for a change in direction? Our client s fantastic Customer Service Apprenticeship could be for you!
Rated the UK s No.1 Retail business to work for by Indeed in 2020, where better to learn while you earn?
Our client is looking for bright, friendly, and attentive people who are truly customer focussed to join their busy Customer Service Team. You ll be working towards a Level 2 Customer Service Practitioner apprenticeship, that will enable you to build the skills and confidence needed to ensure that their customers needs are met. You ll be surrounded by a friendly, highly experienced team who will support you every step of the way.
Throughout your apprenticeship you ll be fully trained on how to resolve any customer queries and issues through various channels of communication.
Customer Service Apprentice Duties:
The main duties of the role will include:
Responding to emails
Monitoring processes that can improve the customer experience
Keeping customers updated
Customer Service Apprentice Requirements:
To become part of their Customer Service Apprentice Scheme, you ll need to have achieved a grade C/4 or above in GCSE Maths and English, with strong written and verbal skills.
Customer Service Apprentice Benefits:
Their Apprentices benefit from a salary which will be above the minimum apprenticeship wage and have access to the same range of benefits as all their employees, including:
Use of our free on-site gym
Subsidised meals in our restaurants
Refer a Friend schemes
Employee of the month awards!
About the Company:
Our client is not only passionate about kitchens, but they are also passionate about their people! They have achieved incredible milestones over the years; opening over 100showrooms, launching in the USA, and winning multiple awards including the UK s Number 1 place to work!
This is thanks to the team, the company s family, who have inspired them to push limits and make a difference. With their exponential growth, they are looking for incredible individuals to join them and continue their success story!
If you are looking to kickstart start your career in Customer Service, then this is an amazing opportunity for you! Please apply now