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Customer Service Advisor

Location
Borehamwood, Hertfordshire
Salary
£20,000
Job Type
Permanent
Posted
20 Jul 2022
Job Title: Customer Service Advisor
Location: Borehamwood (Hybrid)
Job Type: 12-Month FTC
Salary: £20,000 per annum
Hours: Role will be shift based across a 40-hour week, 8am-7pm, 9-1 on a Saturday. Saturdays are worked from home on a rotational basis - 1in 3 or 1 in 4.

THE COMPANY:

Our client in Borehamwood is looking for a Customer Service Advisor to join their stunning, open-plan offices. This will be working for reputable company within their field, supporting their members with any queries they may face.
If you have experience within a call-based role and looking for your next Customer Service position, please contact us today!
SKILLS REQUIRED

Great communication skill
Excellent user of MS Office
Excellent attention to detail
Strong Administration experience
Educated to GCSE level or equivalent
Telephone customer service experience

RESPONSIBILITIES

Respond to enquires over telephone, email and live chat
Process membership and applications on behalf of customers
Handling renewals and compliance
Credit control when required
Cross-selling additional products/ add-ons

ADDITIONAL INFORMATION

23 days annual leave (plus bank holidays)
Flexitime
Private Healthcare for the employee and their dependants (after 1 years' service)
Employee Assistance Programme (day one)
Interest free Season Ticket
Annual Leave purchase scheme
Beautiful, serviced offices with break out pods, social bar, playstation, putting greens and more!

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others' and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
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Details

  • Job Reference: 662714701-2
  • Date Posted: 20 July 2022
  • Recruiter: Smart10Ltd
    Smart10Ltd
  • Location: Borehamwood, Hertfordshire
  • Salary: £20,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent