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Customer Care Coordinator

Location
Stockton-on-tees, Yorkshire
Salary
£22,000 to £26,000
Job Type
Permanent
Posted
20 Jul 2022
Elvet Recruitment have been appointed to recruit for a Customer Care Coordinator to join a house builder in the Middlesbrough area.

This is a full and permanent position.

Responsibilities

Liaise with customers after they have moved into their new home to coordinate any post-occupation issues that may arise

Effective liaison with our customers, suppliers, sub-contractors and in-house Customer Care Operatives is essential to ensure issues are dealt with in a timely manner and to the complete satisfaction of the homeowner

The successful candidate must have good IT skills and a good understanding of English

The successful candidate must demonstrate a proven track record in a customer service environment. Experience in the volume housebuilding sector would be of benefit but is not essential.

The ability to confidently communicate with people by telephone and email in a professional manner is crucial to the role

All customer care activity is recorded on the company's software system for which full training will be provided

HNC in a Building or Customer Care subject is desirable

Contact Maisie Clark at Elvet recruitment
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Details

  • Job Reference: 662714585-2
  • Date Posted: 20 July 2022
  • Recruiter: Elvet Recruitment
    Elvet Recruitment
  • Location: Stockton-on-tees, Yorkshire
  • Salary: £22,000 to £26,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent