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Communications Manager

Job Type
22 Sep 2021
Alexander Mann Solutions (AMS) is the world's leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our Contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources.

Our client Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers. Lloyds Banking Group support a culture of Inclusion and opportunities to develop to become the Bank of the future and Helping Britain Prosper.

On behalf of Lloyds Banking Group, AMS are looking for a number of Communications Managers for an initial 6 month contract based in Bristol (currently remote).

Purpose of the Role:

The role is looking through the customer communication experience, ensuring customers know what they need to do at each stage and ensuring they are getting the best possible experience.

As a Communications Manager you will be responsible for:

Journey mapping.
Generating content - understanding what looks good / what doesn't.
Looking at what comms is sent out to customers currently, what can be done to make this better or is it working fine as it is? Want to ensure the customers are having the best possible journey in terms of communication received.
Looking at journeys from a communications point of view.What we require from the candidate:

Customer journey communications experience.
Communications experience - multi channel (branch, written, printed, web content).
Experience of producing copy and content generation.
Leading stakeholder engagement.
Lloyds Banking Group will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
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  • Job Reference: 379179931-2
  • Date Posted: 22 September 2021
  • Recruiter: Alexander Mann Solutions - Contingency
    Alexander Mann Solutions - Contingency
  • Location: Bristol
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Contract